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Privacy Policy

How we collect, use, and protect your information when you use Opsite.

Last Updated: March 28, 2026

Opsite, Inc. ("Opsite," "we," "us," or "our") operates the construction management platform available at useopsite.com and app.useopsite.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using Opsite, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

Account Information

When you create an Opsite account, we collect:

  • Full name and email address
  • Company name and business address
  • Phone number
  • Password (stored in hashed form)
  • Billing information (processed securely by Stripe; we do not store full payment card numbers)

Project and Construction Data

To provide our construction management features, we collect and store data you enter into the platform, including:

  • Project details, job names, addresses, and descriptions
  • Estimates, invoices, change orders, and financial records
  • Schedules, tasks, and assignments
  • Photos, documents, and files you upload
  • Client and subcontractor contact information
  • Communications sent through the platform (emails, SMS messages)

Usage and Analytics Data

We automatically collect certain information when you use the Service:

  • Pages visited, features used, and actions taken within the platform
  • Browser type, operating system, and device information
  • IP address and approximate geographic location
  • Referring website or source
  • Date and time of access

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Opsite platform
  • Process transactions and send related billing information
  • Send transactional communications (e.g., project updates, invoice notifications, schedule reminders)
  • Respond to your support requests and inquiries
  • Improve and optimize the Service, including developing new features
  • Monitor usage patterns and analyze trends to enhance performance and reliability
  • Detect, prevent, and address fraud, abuse, or technical issues
  • Comply with legal obligations

3. Data Sharing and Third Parties

We do not sell your personal information. We share data only in the following circumstances:

Service Providers

We work with trusted third-party companies to operate and improve the Service:

  • Amazon Web Services (AWS) — Cloud hosting and data storage. Your data is stored in secure, encrypted AWS infrastructure located in the United States.
  • Stripe — Payment processing. Stripe handles your billing and payment card information in accordance with PCI DSS standards. See Stripe's Privacy Policy.
  • Plausible Analytics — Privacy-focused website analytics. Plausible does not use cookies and does not collect personal data. See Plausible's Data Policy.
  • Twilio — SMS and messaging delivery for project notifications and communications.

Legal Requirements

We may disclose your information if required to do so by law, or in the good-faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of users or the public.

Business Transfers

If Opsite is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.

4. Data Retention

We retain your account and project data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it for legal, tax, or compliance purposes.

Backups containing your data may persist in our secure backup systems for up to 180 days after deletion, after which they are permanently removed.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
  • Portability: You can request a machine-readable export of your data.
  • Opt-Out: You can opt out of marketing communications at any time by clicking "unsubscribe" in any marketing email or contacting us directly.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, and disclose
  • The right to request deletion of your personal information
  • The right to opt out of the sale of personal information (we do not sell your data)
  • The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at support@useopsite.com. We will respond to verifiable requests within 45 days.

6. Cookies and Tracking

Opsite uses minimal cookies and tracking technologies:

  • Essential Cookies: Required for authentication, session management, and core platform functionality. These cannot be disabled.
  • Analytics: We use Plausible Analytics for website traffic analysis. Plausible is a privacy-focused tool that does not use cookies, does not track individuals across sites, and is fully compliant with GDPR, CCPA, and PECR.

We do not use third-party advertising cookies or engage in cross-site behavioral tracking.

7. Data Security

We take the security of your data seriously and implement industry-standard measures to protect it, including:

  • Encryption of data in transit (TLS 1.2+) and at rest (AES-256)
  • Regular security audits and vulnerability assessments
  • Role-based access controls and multi-factor authentication
  • Automated backups and disaster recovery procedures
  • SOC 2-aligned operational practices

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any breach in accordance with applicable laws.

8. Children's Privacy

Opsite is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at support@useopsite.com.

9. International Data Transfers

Opsite is based in the United States, and your data is processed and stored in the United States. If you access the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, providing additional notice (such as an in-app notification or email).

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: